Great customer service,sales lady.   Friendly,helpfully, I really like it

This place has everything. You wouldn't believe the size of the building when you get in there. It's huge filled with great stuff.

Thank you for stopping by our discount furniture store. We appreciate you.

Thank you for choosing as your local furniture and appliance store in Birmingham, AL. Remember us next time you need a queen or king mattress, refrigerator, stove, washer, dryer, carpets, sofas, recliners, lamps, love seats, dressers, lamp tables and more. 

Pleasant service, worked with you with prices and delivery

Thank you for visiting Dale. We hope you will visit us again soon.

Thank you for visiting. We hope you will visit us again soon as we are the new owners. Have a great day.

Love it they got very nice furniture for real good prices

Thank you for visiting. We hope you will visit us again soon. Have a great day.

Love it here! Although I didnt see what I wanted I can always come back.

Thank you for visiting. We hope you will visit us again soon.

We had a very pleasant experience at this consignment store. The employees are very helpful and nice. Terrell helped us to find a couch in our price range. We ended up leaving with a couch that we absolutely love. Just bought a couch cover to keep it looking nice since it is cream colored. We will be back to purchase anything else we are looking for.

Love this store. My favorite for antiques and unique furniture

I'm a single mother and grandmother to ten beautiful children. I've always struggled to purchase good quality furniture. I was Soo glad when I learned Consignment World turned me on to Progressive Leasing program. My credit isn't good and I was in doubt that they would give me an approval. But they did and I was able to pay my Furniture off work a few short months. You better believe I will be back.

Outstanding.... You Will never find a place as unique as this.. the items and furniture are amazing...

Have been shopping for years great prices and great service.

Like new furniture a little high for used items

Great deals but watch out for the delivery guy he up the charges on the delivery

Every friendly employees and every helpful.

A real hidden gem!  Very high quality furniture and knick knacks.

Very nice,  helpful staff.
Good products for the price & they'll work with you...

Wide array of furniture and housewares. Both buys and sell.

I found what I was looking for and got right out kind people very helpful.

Always find what I want.  Great customer service.

Still good prices. Inventory is down considerably from when it first started.  Bummer.

Wasn’t too impressed with this place. Seen a Facebook ad for cheap couches. Found a sectional I loved but it was $1898! Outrageous! Two days later found that same couch for $998!! Way Over priced & the sales guy followed me around thru the entire store!

Their furniture have good prices, but their deliver fee is too high

Kind of expensive for a used furniture store but they do offer layaway. You can find some cool things in there from time to time. I recommend it! Friendly staff

Severely OVERPRICED, a complete waste of my  time.

I dropped off several items. All but 1 got sold.  I spent months calling both the owner & the store for my $$. The store never answers the phone. Owner always is “on the road to/from Montgomery etc. tells me to call Justin. Always some excuse & my check will be “in the mail”.  That has been over a year. I have personally gone to the store to collect my $$ and now some excuse about owner getting scammed etc.  this doesn’t excuse the behavior of the past year.
I finally filed a case in small claims for my $$

We are sorry to hear that you had a less than excellent experience at our discount furniture store in Birmingham, AL. Please call or come by our store. So we can try to resolve any issues or concerns. Or phone number does work. We do not understand why you are unable to contact us. We answer almost 100% of our calls. Our phone number is 205-923-1918. Please be advised that there is a FAKE company that is showing up on our Google maps location. That person is a female and the number she has placed at our same location is displayed on Google maps. But that person is not associated with our business. Thank you. 

I was scammed, attempt  to contact for refund no luck!

Uhm...I revisited this place thinking it was still a hidden treasure.However,to my surprise, it has been sold and it looks like a dump.I wouldn't suggest anyone buy out of here without inspecting for bugs!!!!Awful!

This was the worst experience of my life. Paid for delivery and my items were dropped off outside and broken. Please don't pay for delivery with these folks. See pics. Now the shop will not respond to my calls. Guess I will have to pop up! Ugh.

They gave me a bad check for consignment. DO NOT BRING YOUR ITEMS HERE.

If there was a negative star that would be my choice but oh well. I would not recommend doing business with this company at all. This was my first time working with this company in an attempt to sell two furniture items, a very nice storage ottoman and a power reclining sofa & loveseat set. My initial experience started off pleasant from setting up the pickup to the owner, Pat (actual name is Charles) and one of his associates coming to pickup my items. We both signed a contract before he left my home stating the bottom-line price & the max amount agreed upon for all furniture. I was told that I would receive an email with a code to track my furniture if it sells which never happened.

I contacted the store a few days later to f/u on the email and I was told the "system" was down but they would give the owner my message. I never received a call back , waited a day or two and called back again and left another msg with no return call.
I later visited the store to speak with the owner about the "code" and I asked to see my furniture. I saw the sofa and loveseat but not the ottoman. I spoke with the owner in the store and he did not see it where it was "placed" . He made several calls to locate said ottoman and was later informed it sold the very next day and to come back on 8/1 to pick up my payment. I also never received a call or email that my item was sold.

I came back on 8/1 and  then found out it was sold for $60 less than the bottom-line on the contract. I asked why and he said that's what it sold for . I asked him to produce the contract which I also had a digital copy to show and he did not. He became very irritated that I was asking to be paid what was agreed upon. I was then told one of the recliners on my loveseat did not work when they tried to demonstrate to an interested customer. I informed him all recliners and headrests were operational before he left my home. He became very argumentative and then told me he "doesn't need customers like me" . I never raised my voice to this man. He then stated he didn't want my items. I told him that's fine but I'm not taking an item back that was working before it left my home and that we needed to figure something out. I then asked if he checked the connections and he continued to be argumentative. Another associate stepped in to check as I explained how the sofa chairs are supposed to be plugged in . He followed my directions and everything was working perfectly.

The owner then "walked off" from me but told someone else to handle it. I was given my money for the ottoman which was $10 over the 60/40 split I would've gotten so I was fine with that and he still never went to get the contract although I had my copy in hand.

I also agreed to remove my sofa & loveseat from his store the same week because I did not want to do business with anyone like him. I was then informed by another associate that the real story behind the "mystery" of my missing ottoman was actually that an employee sold it and pocketed the money and the owner found out when running the cameras back. Still not my concern as the customer. I didn't deserve the treatment I received for their oversight, lack of organization, carelessness, and sub-par system in place for checks/balances.

Again, my issue is with the owner. I had a pleasant experience with most of the staff I encountered. I also had my sofa & loveseat picked up the very next day. This was only an option I considered using through a recommendation. I only opted the consignment route due to the fact I had new furniture coming in and needed the room. I will just sell it on my own like I started in the beginning. I hope others have a better experience. Sure he may have had an off day but we all have them and it's no excuse for how I was treated. Do better Charles

Sorry about your experience. However, we are a consignment store and the owners of the items make the final decision on what they want to sell. As far as finding an item, we have hundreds of items all over the store that are not organized per area like those big department stores. So, everyone has to hunt for items most of the time. Either way, we hope you will visit us again soon. God bless.


My experience has been horrible!!! Some of my  items placed there on a consignment were sold and i wasn't contacted as i was told i would. The items  six marching chairs ,two diningroom tables with six chairs each   and  two matching end tables. They sold five of six chairs couldn't  explain why. Then they sold one diningroom table without six chairs. Then they sold other six diningroom  chairs and table still there. Now last week  i went by and they can't  find one of end tables so saying it must be sold. But as with the other items they sold no one knows when it sold or price  it sold. The owner Pat thinks he can just give you a number and say thats  the price it sold. I don't  think this type of business will sit well with the CPA.

We apologize for your recent unsatisfactory experience. However, as you know, we offered to order the part to fix the damaged item, which you agreed. But, two days later you returned and asked for a refund. Both in the store and in person we reminded that All Sales Are Final. Still, we agreed to a fund. However, you refused to return the merchandize and chose to keep it. We attempted to resolve this matter as well as possible.

Worst 4 days ever.. I spent over$700 and got the worst service ever for used products that was damaged more by the delivery guys and had to get the police involved..Still stuck with damaged furniture and didn't get my money back for Now...Set out to do good and give back to the local community and small businesses...and someone just stop my blessing I was giving to them...but I'm gonna pray for him🙏🏽

Thank you for visiting. We hope you will visit us again soon as we are now the new owners. 

I just recently tried to sell a nice Cherry wood full size Sleigh bed to Consignment World and I got hardly no responses from these people especially Mike. I was told Mike is the person whom I need to speak with. I sent Mike pics of my bed and I never heard back from him.  These people are so unprofessional it's not even funny! Especially Mike. I am so glad that I didn't do business with these folks! So glad!

Very slick & oily people in that shop. Check before u buy it!

Consignment World

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Sophie annamar Rivas

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