They have been very fair with me. I have taken coins to them a few times. I also feel they are very knowledgeable.

Easy place for appraisals. Dropped off my coins and they came back with an itemized offer.

This shop is one of the nicest shops I’ve been in, they offer a welcoming and all around great atmosphere. They are knowledgeable and will answer whatever questions you may have about coins/currency.

Excellent prices, honest individuals, and extremely kind, professional, expert info. Thanks JR, and Randy. Already returning and will continue to

I have been here multiple times, and each time I come away with a feeling of being treated with the utmost respect and professionalism.

I have learned so much about silver, gold, numismatics, and spot price from the team that works inside, and I have always come away with a fair deal.

I don't need to go anywhere else and neither should you.

Having visited numerous coin shops in several western states, I applaud the honesty, integrity and friendliness of Briggs & Coops.  TRUST is huge here and  FAIRNESS. Randy  is a wealth of knowledge.  That’s value added.  5 Stars!!

Interesting place for coins, stamps and all kinds of smallish collectibles. The people behind the counter are very informative and possess great historical knowledge as well as ability to assess value. Don't be afraid to ask questions.

Note: Internet access is poor in this part of town.

Thanks, we aim to provide a friendly service.

They have a friendly staff that doesnt try to con you out of the fair value that what you bring in is worth. Im so glad that i found this place. I will be going to them for all my trade-in needs.

It is one of best stores I've visited in Redlands. It is my first time to visit there ever since I was 14 years old. Coin owner and dealers in there are professional and honest people to buy and sell rare coins, sterling, jewelry, etc. Their rare coins are improved better than others I've ever seen in person. It is pretty tough to look and buy any certified coin with a better grade instead of looking online.

Thank you for the positive feedback, we are happy to help.

Randy Briggs and his Sons are very experienced and respected in the coin collecting world.  You cant get the professionalism, customer service or knowledge and honesty anywhere else.

Great place to buy stamps and coins. Highly recommended to anyone.

Thank you for the positive feedback, we are happy to hear that.

Nice, clean store with lots of inventory.  Premiums are a little high but probably because Redlands.

Consistently dependable and attentive service by a knowledgeable staff with every visit.

Best place I've ever done business with, period. Wonderful service !

I love this place. The gentleman who work there show class and respect rivaled by none. You have got to check it out !

I have been buying and selling at Coops for close to half a century.   The integrity and honestly here is impeccable.  The knowledge Randy has acquired over decades will serve you well to realize the value of your coins stamps or jewelry.   This knowledge has been passed on in the family and JR, Randy's son, is effective in the review and offering of the maximum value for your items.   The support staff offers great support and assistance to your needs as well.  This is a place where you will feel comfortable without pressure and receive a real and fair offer.  Give them a shot...you will want to write me a hand written thank you note.

Very friendly and professional stuff, big variety of products and very high quality

I absolutely love this establishment they get right down to business which I RESPECT FULLY! !!

I found the staff to be very knowledgeable and friendly.  I would recommend them to anyone requiring their services.

I have enjoyed doing business with Coops for over 30 years. Honest, experts in their field, great place to buy and sell!

During my dealings I have been treated fairly and honestly as I would expect from a good, reputable business.  The staff is knowledgeable and will make an effort to understand the needs and desires of the customers.  I have been in other  coin shops only to be disappointed.  I would like earlier hours of operation because of my own business hours, but I am willing to work with their availability because of the good customer service.

Never a doubt in my mind where to purchase my coins and currency. Such wonderful service! One and a half hour drive for me is well worth the trip. Highly recommended.

Best coin shop I've ever been to. I mostly collect (or try to) collect antique coins around mid 1800s- 1940s and I have had quite a bit of luck finding quite a few in the large bins near where the stamps are. I really do enjoy being there.

I have been shopping here since their Central City Mall location in 1987. The staff is very attentive and friendly. They take special requests for your collection needs and are very patient with the customers. On weekend days you may be treated to coffee and cookies on your visit as well.

They have great customer service. Everyone that I talk to has been knowledgeable and nice. They found some of the coins for my set that I have needed. Thankyou

These guys are great in buying & selling,owner' very nice and friendly + always gave me a good & fair price* for my old coins  or buying my GOLD & SILVER coins AAA+++

I'm posting from my girlfriend's site as I, as a numistmatist am teaching my disabled girlfriend both the collecting and investment warrants of coin collecting. Although I find that this coin store could be a little more personable, and I only can compare of owning a Used and Rare bookstore for 25 years, I see that they need to have a cautious but professional approach to selling.  small talk is kept to a minimum which some of the old timers may not like but overall I can see their commitment to their customers but looking at their bottom line,.. making a living. With that said, I do like their numistmatic knowledge and although I have not personally tested their Philatelic demure or specialized skills I'm delighted that they cater to this dying hobby. I admire their stock and their supplies, books etc. that certainly helps the collector and am very grateful for the continual bid board opportunities of desire. Thank you for being here and commiting yourself fully to both the collector and invester. You know me as Randy,  the guy with the one of many COWBOY hats.

I know that this review is 3 years old, but I do want to let you know, and everyone else that we have worked hard to make the atmosphere in our store much more inviting and fun. I hope that you would give us a chance to show you how we've improved.

I would have to agree with the first review. They have an awesome selection of coins, but I feel they should work on there customer service skills a little and treat everyone equal.

That would frustrate me, too. I definitely will make sure that it gets sorted.

Trying to buy Gold and Silver coins and just didn’t feel comfortable or welcome.

Today was disappointing. I went in to this business for the second time with some of my collection handed down to me from my Grandfather. i brought  some Morgan and Peace $1 dollar, pure silver maple leaf, one 1964 Keneded half dollar, some mercury dimes, 1969 (s), 1955, 1958, 1943 pennies, And some foreign coins. I was very eager and excited to gain more knowledge on the collecting business and also needed to sell some coins for a much needed doctor appointment.
Now to backtrack-to my first time walking in their. I received help from Mr. Todd on the first go around. I found him to be nice and really informative! I had only brought with me the Morgan and peace dollar coins,  which he evaluated and gave me a price for them but also a little bit of information on them. I told him of my interest in collecting and asked him for some ideas as to what to look for. He said  it’s really up to the collector because each collector has their favorites. Then he gave me some coins to look out for because I mentioned to him that I would like to not sell today and bring them in and some of my other coins next time I come in.
Now to ge to my visit today, I received help from Mr. Briggs Jr and was very disappointed.  He was very short and was not forthcoming at all. He evaluated the same coins I showed to Mr. Todd and ended up giving me a lesser offer price for them, which I did not bother to argue. I told him that Mr. Todd recommended the pennies that I brought in for the specific years that he mentioned and he just push them to the side and did not bother to really look at them. I know he has been in this business probably his whole life but I was still hoping for a little feedback on them. I am young and was very excited and eager on collecting and he dampened my spirits a little bit. He spent probably all of 4-5 minutes looking at all the coins I brought, giving the most basic information on them. I asked him the same question I had asked Mr. Todd, which was, if there is anything I could look out for in starting a new collection of my own. He just gave me a blank stare. I started to elaborate since I did not get a response and I asked him if there was any coins I should look out for in any denomination, for instance the Jefferson nickels or the Roosevelt dimes. His response was no. By that point I was eager to leave. From the two times I have went there and observered, it seems like they pay more interest to the older people that go in there (Mr Todd not included). It’s a little discouraging for someone like me or my generation who are interested in coins and would like to further gain a better knowledge base of them. You know that feeling when you walk into a store and you immediately feel out of place or uncomfortable, that’s what I felt today when I was leaving.

We are very sorry you had a bad experience. That is definitely not how we try to conduct our business. We would be happy to welcome you in our shop any time.

They take advantage of the seller by means of pricing the items way below and after its overall total they do some sort of magic on it..first time is good don't go the second time..

WOW! Watched a youtube video with Mr. Koops and felt like he may be a trustworthy guy to buy my first double eagles and 100oz silver bars from and cannot believe the feedback I'm reading. What's more amazing is their NONSENSE REPSONSE TO BEING **REPEATEDLY** CALLED RACIST THIEVES!
"We'll get this sorted" is their ridiculous pat answer to these numerous serious allegations? They won my business and then lost it before I had a chance to order any gold coins from them!

This is the worst place to go to. I gave them my coins to appraise in hope of selling. When I returned they only offered me 43% of their worth and acted like it was a good deal. Also I have meticulously organized my coin set and they just put all of my coins in plastic bags. Ruining hours of pain staking organization that I did. The son was also quite short with me and rude. If you are looking to sell your coins don't do it here.

Always over priced then anywhere else and some what a slightly attitude not sure about the actual owners since there always sitting down in the back not wanting to get to know their customers that are coming in to spend there money that they worked hard for

These guys basically ripped me off, didn't explain much just that my coins weren't worth much, or even fake which they were wrong about.
Don't use the internet at all, are these guys like new to coins? Don't sell here first by any means get another look at your coins or sell online

Shady business and dishonest. A friend of mine came to trade silver coins and didn't know much about them but these guys offered to buy them way below the silver spot price because he didn't have the knowledge. If you want to sell anything here go elsewhere; I don't recommend this place at all.

I have to say I am highly disappointed in how this establishment does business. Their customer service is a joke. I am posting on behalf of my mother who only brought a coin collection in because she was instructed to by the estate attorney. I think Randy Briggs is shady at best. He didnt explain things, didnt let my mother place her coins on the counter but instead dug into it and began separating things as if he already owned it. Told her they were worth nothing but bought plenty. Also had an identical coin in the case for sale for well more than what he paid for an entire lot. I think he took advantage of my moms lack of knowledge and the emotional state of affairs. If you want to get ripped off by all means, I'm sure this is the place to go. Otherwise find someone with some decency and some class. There is no excuse for Randy's actions today.

I was very excited to check out Briggs & Coops.  Being that Redlands is my home town I always look to support local store owners first.  Walking in my wife and I were never greeted or acknowledged in any way.  We had brought a few stamps in with us just to find out any historical value they might have had.  Upon showing them we were told they werent worth anything other than their postage value.  This was determined without even looking at them.  We went elsewhere and found that they did in fact have some value to them.  I have a large coin collection and this made me realize that this would not be a place to bring them.  I will not be returning to this store, ever.  If you have coins there are a few others around that will gladly give you their time and attention.

The manager changed the price on me when I got to the shop ... If you are new in buying coins don’t go there

Wasted my drive and gas ... they gave me a different price when I got there, bad customer service.

I was disappointed. Took my collection And gentleman went through it and was ready to make me a offer. I went in wanting to know if they graded coins and how the process works.  I was told he didn’t recommend grading, I would be wasting my money,  he could give me a visual grade, and then I asked about their auction and he said the coins are just up there and it doesn’t mean they are going to sell. He made everything seem unappealing. None of my coins were slab worthy yet he was ready to pay me for some, proof sets and mint set two which are key dates with Doubleling. Also They have a chart on their website 100 rare coins and it says if you have them to bring them in. I went through the list and grabbed those I had in my collection. Nothing good but wants to buy them? Why offer $50 if it’s nothing? That’s 50 for one coin so far and that’s all I herd because I reminded him I wasn’t selling. He seemed upset bothered when i said I did not agree to sell. I was looking for a place to help me submit my coins, possibly auction consignment. Maybe I’m wrong for feeling this way, maybe I got the wrong impression about coin shops. Maybe he assumed I was like most of his customers that just go and toss coins on the counter and are happy getting a few bucks. I have a large personal collection I’ve accumulated simply because I’m fascinated by them. To be treated that way made me feel terrible.

RUDE VERY DISPRESPECTFULL STAFF. No professionalism at all. My advice if you don't like dealing with all kinds of customers then put it up your window so you don't have to be rude to people.

I brought in some stamps that I had emaild photos over prior to going in. I then called the man I spoke with told me to go ahead and stop in. When I got there I have never been treated so rudely Or Insulted by anyone the way I was upon arrival I was speechless. THIS PLACE IS HORRID

When I first started collecting a decade and a half ago one of the first places I dealt with was Coops. I told Randy Briggs I was new and was looking to deal with someone I could trust and that wouldn’t take advantage of my inexperience. I gave him the opportunity to function in a paradigm of long-term integrity over short-term greed from day one.

Big mistake!!!!

Now, as a very educated and knowledgeable collector I’m constantly amazed when I look back at the absolutely worthless trash Randy knowingly, purposely sold me. There’s no doubt in my mind that Randy is a knowledgeable numismatist. However in my opinion he lacks integrity and has no issue with taking blatant advantage of newbies.

Since the entire staff is now spawn from the same mold I suspect the paradigm is the same throughout the facility.

If you have the knowledge to spot a hustle then it’s a very nice facility. However in my opinion if you need to ask advice while you’re there the answer you’ll receive is whichever lines their pockets the best.

Walking into the business I felt uncomfortable and felt like I was not suppose to be buying coins. The employees did not entertain me and entertained certain customers that were the same ethic group as them. They did have a good variety of coins but no great customer service. I would suggest to treat everyone the same in a business setting.

Racist man wouldnt look at my stamps I was selling, told me everything I had was worthless, I already had a buyer for one stamp I just needed to get paper work on it..he said he could do it in 10mins but he wasn't, and it was a real stamp tho smh ...

Briggs & Coops

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Dale Parker

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