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3 reviews
Maria Rauda
Excellent service
Hi Maria - Thank you so much for this 5-star review. We truly really appreciate you being a valued customer at Loveseat and hope to see you again soon!
Tiki Hut
Won an auction for a Dyson Vacuum. Went to go pick it up, waited over an hour and it was "trashed". Did even have the parts. Guess they borrowed my money for a week. At least 3 other people had problems with their items while I was there.
Hi Tiki - Thank you customer for bringing this to our attention. We sincerely apologize for the item you received. Please be advised that we always try to provide our customers with the best possible experience. Please submit a request to support@loveseat.com for further assistance and a member of our Customer Experience Team will resolve your issue promptly.
Maria Elvira Cadena
I bought an item that was broken, defective. On their listing it said condition "unknown" yet it was obvious by looking at the item that they were selling a damaged/broken item. I reached out to them letting them know the condition of the item and their resolution is they offer to sell the item again for me and I would make 60% from the sale! Shameless, not only do they not acknowledge they're selling damage goods, but that their practice is to continue doing so. Be ware of this shady company. Very disappointed.
Hi Elvira, Thank you for following up! As mentioned in our previous responses, we're unable to provide a refund for your item since we confirmed the item was accurately listed as Condition: Unknown and the item has a Defective Tag provided on the Listing Page: https://www.loveseat.com/i/new-bright-rc-110-scale-remote-control-heavy-met-2/. As a reminder, Condition: Unknown means that we don't know if the item is a Sealed Box, Open Box, No Box, Used, Partial, or Damaged condition. Please bid with this in mind while participating in future auctions. If you have additional questions regarding our company policies, you can submit a new request to support@loveseat.com.