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Haven House Thrift Store storefront

Haven House Thrift Store

4.6(50 reviews)

Address

3384 US-98, Santa Rosa Beach, Florida, 32459

Contact & Hours
Monday9AM-5PM
Tuesday9AM-5PM
Wednesday9AM-5PM
Thursday9AM-5PM
Friday9AM-5PM
Saturday9AM-5PM
SundayClosed
Location
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About This Store

Haven House Thrift Store in Santa Rosa Beach, Florida is a unique and impactful thrift store with a focus on supporting a local addiction recovery program. As one reviewer noted, "The money they generate support Haven House, an addiction recovery place, so it's a great cause." The store boasts an impressive selection of merchandise, with "tons of clothes, great selection of furniture at a reasonable price, a few things still in boxes like vacuums, and over the the stove fans, with some minor nick nacks on shelves" according to customer Jake Hinson. Reviewers consistently praise the "huge selection of everything" and the variety of "old stuff and anything that others thru away" that can be found at Haven House. Beyond the inventory, customers rave about the exceptional customer service provided by the store's staff. As Ellis McKenzie described, "The workers are unbelievably nice and helpful. Every one we encountered had top notch customer service skills. Eddie was so kind and helpful and Stephen, the manager, was outstanding." Other reviewers echo this sentiment, noting the "friendly and clean" atmosphere and the "kind" and "helpful" staff who make the shopping experience so positive. Several customers shared specific examples of the staff's outstanding service. Kendra Zumhingst recounted how the "nice and friendly guys" at the store helped her disassemble and transport a kitchen table she purchased back to her home in Indiana. Linda Malone Balderas praised the compassion and follow-up of Mr. Palmer, who "even called me later" after assisting her in a difficult situation. Overall, Haven House Thrift Store seems to be a beloved community resource that provides quality merchandise at excellent prices, while also supporting an important local addiction recovery program. As Shelby Evett simply stated, "Excellent prices, service, and ministry. Wish we lived closer and could come more often!"

Customer Reviews
4.6

50 reviews

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Shelby Evett

Shelby Evett

Excellent prices, service, and ministry. Wish we lived closer and could come more often!

Owner Response

Thank you Shelby! We appreciate you stopping by. Hope to see you next time!

Ellis McKenzie

Ellis McKenzie

I can't say enough good things about this place. My first time there, the workers are unbelievably nice and helpful. Every one we encountered had top notch customer service skills. Eddie was so kind and helpful and Stephen, the manager, was outstanding. The store was so clean and organized. Prices were really good too. This is a really big thrift store so they have lots of stuff. We bought 2 golf carts! The money they generate support Haven House, an addiction decovery place, so it's a great cause. Whomever trained these people did a great job. They all act like they want to be there. Refreshing!!

Owner Response

Thank you Ellis! We appreciate you stopping by!

Jake Hinson

Jake Hinson

Great little thrift store with an even better mission! Has tons of clothes, great selection of furniture at a reasonable price, a few things still in boxes like vacuums, and over the the stove fans, with some minor nick nacks on shelves. Has a lot of art too! Very reasonably priced with them having a sale the day we went (Tuesday - it was $2 alllll clothing!) They are willing to bargain prices!

Owner Response

Thanks for stopping in Jake! We appreciate the kind words.

Kelly Cannon

Kelly Cannon

The gentleman working here are so kind! Amazing customer service & such awesome stuff!!! If you are in the area you have to stop here!!!

Owner Response

Thank you Kelly!

Dani Moseley

Dani Moseley

The guys that work here are so kind, was able to get a great deal on a set of accent chairs that I absolutely love!!

PEG DAVIS

PEG DAVIS

Huge selection of everything. Helpful service. Friendly and clean

Shannon Marie Bell

Shannon Marie Bell

I love old stuff and anything that others thru away. So you can find a variety of things on any given day. Just pop in they may have whatever you think you may need. At a bargain.

Kendra Zumhingst

Kendra Zumhingst

I was in the area, traveling from Indiana, and found this little spot. Met the nicest and most friendly guys I ever met at a retail location. Then, to hear the store's history and mission made me love it even more! So much so that we made sure and hit another one. This cool kitchen table was disassembled and put in the SUV for a trip to home to Indiana. I am proud of the work you guys are putting in and want you to know how nice it was to meet the guys. They represented your store so well. The photo is of my new friend, new table and old friend. Thank you!

Ashley

Ashley

The boys at the Santa Rosa Beach location were awesome and very helpful! SO many good things.

Linda Malone Balderas

Linda Malone Balderas

The gentlemen at the Santa Rosa store were very helpful and helping me when I was in a bad situation and needed furnishings for my home. They were kind and compassionate, and Mr. Palmer even called me later. God bless you all keep doing the good work.

Showing 1-10 of 50 reviews
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