OHR Home & Office Solutions
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OHR Home & Office Solutions is a unique antique furniture store located in New York City. The positive customer reviews offer a glimpse into what makes this establishment stand out.
According to the reviews, OHR specializes in refurbished and high-end office chairs, with a focus on brands like Steelcase and Haworth. Customers praise the store's knowledgeable staff, particularly David, who takes the time to thoroughly explain the features and benefits of each chair. As one reviewer noted, "David explained every chair and their features to me while I got to experience the feel of the chair in each setting which was very helpful in allowing me to really choose the chair that was best for me."
The ability to try out different chairs in person seems to be a major draw for OHR's customers. As one customer shared, "The ability to try chairs in person from a variety of manufacturers is wonderful." Another reviewer appreciated that the store had "all the products out for display" in their showroom, allowing them to make an informed purchase.
In addition to their extensive chair selection, OHR also offers custom-made bench desks and conference tables, according to one customer's experience. The reviews highlight the store's commitment to customer satisfaction, with several customers praising the seamless return and exchange process when issues arose with their purchases.
Overall, the reviews paint a picture of OHR Home & Office Solutions as a specialized antique furniture store that caters to the needs of office workers and professionals. With its knowledgeable staff, hands-on shopping experience, and focus on high-quality, refurbished furniture, OHR appears to be a unique destination for those seeking office solutions in the New York City area.
50 reviews
Ritu Das
We bought a chair online through OHR and ran into some odor issues. David listened to us and honored the 30 day refund policy. The chair was picked up from our apartment. The return process was seamless and I appreciate the service.
You received your chair Saturday, Feb 24, 2024. You sent us an email and left a voicemail, complaining about an odor emanating from the "neck" area of the chair. We are closed Saturday, Feb 24. We returned your email and call our next opening day, Sunday, Feb 25. We offered to replace the chair or provide a refund. You elected to recieve a refund. 30 minutes later, you left this review. I apologize that you received a chair not up to our quality standards. We will always do our best to make customers whole, as we did in this case, at the first available opportunity. In rare cases, high humidity days can cause the top portion of an Aeron chair to develop an odor after it has been bagged, if moisture is left between the mesh and the plastic. I'm not sure why you felt compelled to leave this review after we had called you on our first available opening day and resolved the matter amicably (literally, the next day). Ultimately, mistakes happen - it is how you deal with those mistakes that matters most - and we have dealt with you in good faith and promptly. I'm not sure how any of this qualities as "extremely poor service" or makes our store "not legit."
K Walsh
Really good buying experience at the warehouse. The ability to try chairs in person from a variety of manufacturers is wonderful. David was super knowledgeable about all of the chairs and assisted with the carryout and loading into my car. The price seems pretty well unbeatable. The chair is in excellent shape. Highly recommend.
Damon Nuge
I ordered a chair and there were some damages upon arrival. I contacted David who worked with me to make things right. I had to deconstruct some of it and rebuild it, but was provided plenty of videos and information to get it done. Incredible customer support throughout the whole process.
Timothy Mei
I was set on buying a Haworth Fern before I visited OHR Home solutions where I was allowed to try every chair available in their inventory. David explained every chair and their features to me while I got to experience the feel of the chair in each setting which was very helpful in allowing me to really choose the chair that was best for me. Very good customer service and I would highly recommend anyone looking for a new chair to visit and seek help if you are unsure which chair to purchase.
David Hawryluk
Wonderful experience working with David at OHR. Super professional, great communication and we were really happy with our products. Some refurbished high end chairs and custom bench desks and conference tables. I cannot recommend him enough.
Yash
David is absolutely phenomenal to work with! He explained every detail of the chair to me and also recommended based on my body shape and choices. I got the AMIA first, which is a great chair in itself but ended up swapping for FERN due to AMIA not having multiple recline positions. I highly recommend OHR, they are very accommodative of your needs and really knowledgeable about the industry as well!
Matt L
OHR is where I'll be shopping for all my desk and office needs from now on. The owner David took the time out of his day to go over 3 chairs I was super interested in, two by steelcase (leap V2 & the Gesture) and one by Hayworth (fern). He was super patient with me And really when into depth about the chairs. He asked me pointed questions to get a better feel for my sitting style and then explained why certain chairs my fit better or have a better feel. He did all this with out pushing me toward one or the other and really aided in my choice. Every bit of the service from when you walk in to the warranties given make ANYONE feel like there being valued. I cannot stress this enough PLEASE go down and take a look if your close by you will not regret it!!
M Antonio
I ordered a steelcase Leap V2 from this business and overall the experience was great! The chair is very solid and offers very good support compared to my old chair. I had started experiencing lower back pain and wanted to invest in a quality chair and this chair has significantly reduced my discomfort! The customer service was great and both David and Hamza kept me updated on delivery dates/times etc. Hamza personally delivered it to my home in PA on a Sunday driving all the way from NY! I will definitely recommend this business to anyone looking for quality office furniture at an affordable price!
Sahil Khetarpal
4 month review I wanted to wait before writing a review. I have now had this chair for 4 months and it has been used by multiple people. And the chair is absolutely great. Comfortable and a great purchase. I love my Steelcase. The overall buying experience was great. I called and no one tried to upsell me anything. The gentleman I spoke to was very honest and professional. Communication was great from beginning to end.
Alex Zhang
Bough a refurb'd Steelcase Gesture from here (pretty good pricing); chair arrived promptly and in great condition. Hamza who works there is a real nice guy and the showroom had all the products out for display. No reason to pay full price on these chairs that last a lifetime!