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El Paso Import Company storefront

El Paso Import Company

4.0(10 reviews)

Address

2201 E Mills Ave, El Paso, Texas, 79901

Contact & Hours

Hours

Monday8AM-12PM,1-5PM
Tuesday8AM-12PM,1-5PM
Wednesday8AM-12PM,1-5PM
Thursday8AM-12PM,1-5PM
Friday8AM-12PM,1-5PM
Saturday9AM-2PM
SundayClosed
Location
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Customer Reviews
4.0

10 reviews

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David Sanchez

David Sanchez

Love this place! Lots of furniture, furnishings, will build custom furniture for customers. Friendly staff. A must see and visit!

Owner Response

Thank You David! We appreciate you!

Lindsay Fair

Lindsay Fair

There are so many beautiful, unique pieces here. The prices are very reasonable and the delivery was fast. I highly recommend this place!

Claudia Santa Maria Ramirez

Claudia Santa Maria Ramirez

We had a a great experience buying our new furniture here. The service was excellent they helped us find exactly what we were looking for and were very friendly. The uniqueness and quality of the furniture is unbeatable and worth every cent. We will be returning very soon.

Karla Moreno

Karla Moreno

Beautiful and unique selection!!!

Hector Cuellar

Hector Cuellar

Such a cool Place With unique stuff

John Green

John Green

Best furniture ever! Custom made old world antiques. You don’t find this kind of craftsmanship anymore. Better than restoration hardware by far!

Noel Pohlman

Noel Pohlman

Very friendly staff. Beautiful wood furniture as well as some other cool odds and ends. Lots to look at!

Maria Gunn

Maria Gunn

Very cool place, however, we bought a coffee table and the very nice owner informed us it would be ready to pick up Monday. We drove the almost hour to get it and when we got there he informed it would not be ready for pickup until the next day. Needless to say this would peev anyone, especially when a simple phone call would have made it ok. Unfortunately we won't be giving them any business because of this.

J S

J S

I have been a long time customer. Purchased two beds, media consoles, tables, chairs, coffee tables, etc… over the years. Loved this store!! I purchased a large wooden bed for about $2400 a few years ago. It’s been in two moves. Last move I noticed the foot board was coming lose! Therefore making the bed dangerous to sleep in! I reached out, the owner, Jack, told me they would be happy to pick it up and repair, he was going to call back and schedule but never did. I reached back out and spoke with Jaime, she confused me with another customer at first and thought it was a repair already scheduled and waiting for pick up (***therefore this is something they do***). I explained the issue again and she was happy to help, and get it scheduled and picked up to take to El Paso where they do repairs. She never got back to me. I reached back out, again, this time she tells me they are not able to do the repair due to concerns on transporting it, but she suggested finding a local repair company, which she didn’t have any names, but told me to try an “internet search.” They clearly just DON’T WANT to do the repair for me. So, I’m left with a beautiful, poorly made, $2400 bed that is dangerous to sleep in and unusable. I’m extremely disappointed. I loved this store so much people gave me gift cards as gifts. So be aware, it’s beautiful but if something happens to your expensive piece, they won’t help, even though they said they would, and then suggest you do an internet search as a viable solution. I’m really upset with them and can no longer recommend them.

Janel Doan

Janel Doan

Super overpriced and rude customer service!! I will never go here again

Owner Response

I’m sorry you had a bad experience in one of our stores. Please give me the details and I will look into it. Our goal is to take care of our customers and offer quality furniture at fair prices.

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