The Velvet Case -a Vintage Jewelry and Rarities Company
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The Velvet Case is a family-owned and operated vintage jewelry and rarities company with locations in the charming cities of Staunton and Lexington, Virginia. Specializing in unique and one-of-a-kind pieces, their inventory boasts an impressive array of vintage jewelry, coins, collectibles, and entire estate collections.
Beyond their diverse selection of treasures, The Velvet Case offers expert jewelry repair, restoration, and design services. Their knowledgeable staff takes pride in sourcing and purchasing estate collections, ensuring a constantly evolving inventory of rare and valuable items. Customers can expect to find a wide variety of gold, silver, costume jewelry, watches, and chains, each piece with its own story to tell.
Upon entering The Velvet Case, visitors are greeted by a charming and elegant atmosphere, complete with recently updated display cases that showcase the store's exquisite offerings. The knowledgeable and friendly staff are passionate about their craft, providing personalized attention and guidance to help customers find the perfect piece. The Velvet Case prides itself on offering fair prices and exceptional value, ensuring that every customer leaves with a smile.
The Velvet Case's Staunton location is conveniently situated in the heart of the city, with a wheelchair-accessible entrance and ample parking available. The Lexington store is equally accessible, with both locations offering extended hours to accommodate busy schedules. Customers can choose from various payment methods, including major credit cards and cash, and take advantage of convenient services such as in-store pickup and same-day delivery.
Whether you're seeking a sentimental piece to commemorate a special occasion or simply appreciate the beauty and craftsmanship of vintage jewelry, The Velvet Case is a must-visit destination. With their commitment to exceptional customer service, unique finds, and a passion for preserving history, this family-owned business invites you to explore their ever-changing collection and discover the perfect treasure.
50 reviews
Mary VanNortwick
Excellent service! Thanks for helping us with our valuation and sale.
Thank you so much allowing us to work with you. We enjoyed meeting you.
Daren Rodgers
The Velvet Case is a really interesting shop and we spent a few minutes looking around while waiting to meet with Vanessa about some gold coins we were interested in selling. She was great to work with and made a fair offer on the coins. She then asked if she could make a call to another contact that dealt with coins to see if they could do better. That was appreciated and unexpected. That call led us to another shop to sell the coins, but left us remembering a positive experience that will bring us back should we be in the market for the items available at the Velvet Case in the future.
Daren Thank you so much!! We always make every attempt to care for your assets as they are our own. Most times we offer the absolute highest in the area but with your particular collection I knew my contact would be able to offer a better total figure!! I greatly appreciate the opportunity & hope to see you both again .
Shannon Logan
I had the pleasure of working with both Vanessa and Cassandra today, and they were incredibly knowledgeable and helpful. Cassandra has an amazing eye for jewelry and helped me design two stunning necklaces. I’m so excited to see the finished pieces! The store itself is absolutely charming, and they offer great prices on beautiful jewelry. Highly recommend checking it out!
Thank you so much for coming in. I absolutely love the designs. You and Cassandra picked out. It’s perfect for you and to show your family love We hope to see you again soon !!
Lisa Cochran
The Velvet Case is truly a gem of an establishment! From the first day I discovered them through a friend, I felt like I was at home with family. I feel each person that I have had the pleasure of working with has treated me with kindness and respect and has even gone out of their way to assist me. They are honest and their prices are almost unbelievable as they are so good. I sincerely think of these ladies as part of my extended family and I barely know them. You can’t go wrong visiting them and if you haven’t heard of them, please go for a visit, you won’t regret it!
Lisa! Thank you for such an absolutely gorgeous compliment. We are so so happy to have clients like you that come into our shop and visit us. It’s the highlight of our day.
Veronica Valdes
I just received a multicolor tennis bracelet from this store..and OMG!!!!! is gorgeous., great price, great service and overall experience will def purchase from this store again.
Veronica, thank you so much for your beautiful review. That bracelet is absolutely stunning and I’m so glad you scooped it up.
Penny Larson
Walking into this shop is delightful in itself, as you enter you are immediately swept up by its charm and elegance. It was just minutes before closing and I was still given a gracious reception. I was a little embarrassed as I explained that I had brought a piece of costume jewelry that needed a repair in the chain, that it wasn't valuable except to me because a beloved friend had given it to me. The young woman that greeted me was reassuring and asked to see the necklace. She put it under her jeweler's light and magnifying glass and was able to repair it as I waited. If you have ever had a sentimental piece that you thought was ruined, and someone was able to repair it you will have an idea of the joy I felt when she handed the necklace back to me and I slipped it around my neck. This is what I know, from now on I will be stopping in at this lovely shop for any gifts I need. In this past year, I have made a personal commitment to avoid shopping online and instead I want to support local shop owners. They are the ones that invest in our community and I want to honor that. My reception and service that I experienced at "The Velvet Case" has increased my commitment to stop there first and I will be back often to celebrate birthdays, graduations, weddings, and new babies.
Penny We so appreciate you coming in and visiting us and allowing us to help you with your peace. Also, thank you for the time to write such a beautiful review. In addition, we greatly appreciate the honor of having clients like you that understand the importance of supporting local, small businesses and shop owners.
Isabelle Scheer
This shop is a real gem! Visited for the first time the other day in search of unique Christmas gifts, and the staff were SO welcoming, friendly and eager to help! There's something lovely for any budget at this shop. Lots of costume/fashion jewelry with some as low as $1, but they also have several cases full of STUNNING higher-end pieces if you're looking for something more special. Also LOTS of other collectibles and tchochkes! This shop is a treasure trove for anyone who enjoys thrifting/vintage or for unique gifts at a wide range of price points 🥰🥰🥰
Thank you so very much!! Please come visit us anytime!!
D Moomau
Such a beautiful "gem" this place is! Lots of beautiful, one of a kind pieces. Customer service top notch.
Thank you for the the lovely review & for visiting our store!
Banks R
Just bought two sterling silver chains and a daily watch from here. Awesome customer service and the guy working there is really cool to talk with. Super honest people and great men’s chain selection.
Thank you so very much for coming & shopping with us!
Darby Hewitt
Vanessa, Cassandra & ALL the other employees at this business are unbelievably knowledgeable, kind & fair. There is a plethora of inventory to look at between now 2 locations, Staunton & Lexington & they are both award worthy lil shops staffed with amazing humans!!! Keep it up y'all!!!
Darby, Thank you so much! We truly enjoy meeting & working with wonderful people like you!