Fair Auction Company
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Fair Auction Company: Discovering Antique Treasures in Sterling, Virginia
Fair Auction Company is a full-time, family-owned and operated auction house in Sterling, Virginia, specializing in antique and vintage furniture, as well as a wide variety of other collectible items. With a focus on providing a professional, reputable experience, this auction house offers customers the opportunity to browse and bid on hundreds of unique pieces through their user-friendly online platform.
At the heart of Fair Auction Company's inventory lies an impressive selection of antique and mid-century modern furniture. Customers can expect to find a rotating assortment of high-quality, valuable pieces, ranging from ornate armoires and intricate side tables to sleek, streamlined credenzas. Beyond furniture, the store's online estate sales feature a diverse array of vintage decor, artwork, jewelry, and other collectibles, ensuring there is something to pique the interest of every antique enthusiast.
Conveniently located approximately 30 miles west of Washington, D.C., in the town of Sterling, Virginia, Fair Auction Company offers on-site parking that is wheelchair accessible, making it easily accessible for customers from the surrounding area. For those unable to visit the physical location, the store's online auction platform allows for seamless remote bidding, with a local pickup option available for successful purchases.
Customers who have visited Fair Auction Company have consistently praised the store's exceptional customer service and knowledgeable staff. Many have expressed their delight in discovering "great rotating selection of items" and "quality, valuable" merchandise, highlighting the store's ability to provide a truly rewarding shopping experience. Whether browsing the online auctions or visiting the physical location, customers can expect to receive attentive, personalized assistance from the Fair Auction Company team.
As a full-time, professional, family-owned and operated auction house, Fair Auction Company has established a reputation for providing a reliable and enjoyable experience for antique enthusiasts. Visitors to the Sterling, Virginia area are encouraged to explore the store's rotating selection of antique and vintage treasures, with the assurance of exceptional customer service and the potential to uncover unique, one-of-a-kind finds.
9 reviews
Linford Berry
Great people. Excellent service!
David Andrew Finkelstein
Excellent service and great rotating selection of items for sale. Online auction system and pick-up were seamless. Will be using y’all again!!
Christine Stoddard
Really love auctions..and this is such a great way to find what you are looking for, online for now!! Plus.. love watching different objects and what they go for..plus.. when I went to pick up..the way they have it set up..couldnt be easier! Very helpful and efficient..Thanks!!
Thanks Christine!
Tom Scofield
I am a very satisfied customer--after multiple online auction purchases-- quality items, accurate descriptions, and excellent customer service.
Thank you
Crystal Crum
A+++ customer service! Excellent description and photos of lots! Great variety! Highly recommend this auction company!
Happy to serve!
Sarah Bowlin
Excellent customer service- Very friendly and ALWAYS go out of way to make it a great experience. Items as described, Very user friendly website, Have bought several times from them- not one complaint 😀😀
Wonderful!
MICHAEL OAKS
Great auction items plus Customer Service that is beyond 5 stars!!
Thanks!
Carolyn Purdue
Helpful and friendly people working here :)
We appreciate it!
Christina Jin
If I Could give 0 stars I would. I won an item from an auction. There was an option to pick up the item and I live nearby so I chose that option when I paid the invoice. The invoice and the emails gave pickup dates but no address to pick it up. It also said I would be getting an email notifying me of the pickup address. I never received such email. I will add none of their emails went to my spam. I got all of them in my inbox, just none of them had the pickup address or specific times. When I emailed and inquired about why I wasn't getting the information I was met with a rude reply, quote "not our problem" in addition to more. Nothing a professional company should say to a customer. I will never deal with this company again
Post auction emails with all the pickup details are guaranteed to send to every buyer after every auction. This has been the same since our opening in 2015 without fail. On the email sent June 15th at 12:08am (immediately after this auction ended) there was a link to a Signup Genius form. This is where buyers can find the address and select a time to pickup (all pickups are by appointment). Addresses are posted on Signup Forms only to protect the identity of our clients and the security of our sales. Before each auction, every advertisement also informs any potential buyer of the pickup times and dates, as they are determined long before an auction is available for bidding. Regardless of all of that, we would have also been happy to have given you the address over the phone, via text or email. No request was made until after the pickup was closed, and the estate was cleared out. In order to pickup during the pre-advertised pickup times, a buyer not finding the address would need to ask before those times ended. Instead, you called us derogatory names, liars, demanded free shipping, then bashed us on the internet (after we offered to ship the item to you thus solving the problem). The transaction was canceled and money was refunded, even though it is not and cannot be the obligation of any auction house to make sure the buyer arrives to pickup on time. Most auction houses consider an item forfeit after a pickup window has closed. We would never do that and have always offered shipping as an alternative to picking up. Once an item is sold at any auction, the buyer is the new owner and it is their responsibility to reach out and inform the auction house of their intentions. This seems to be the only issue from this sale, as the 90 other buyers picked up onsite and on time, or requested shipping. While anyone is free to take words and generate a quote out of context, Anyone reading this response is welcome to request the full transcript of our conversation by emailing info -at- fairauctionco.com. We will not be bullied.